2020 ANNUAL REPORT

Stepping up when the world is under threat

When the health crisis was at its worst, many hospitals were overwhelmed. To help ease this pressure and free up beds, Air Liquide developed initiatives to support the return home of patients suffering from chronic illnesses or Covid-19. The Group ensured the continuum of care, thanks to healthcare monitoring measures adapted to each individual patient.

I am a technician specialized in perfusionnutrition-diabetes but, to meet the needs created by the pandemic, I went back to doing my initial job at Orkyn(1) to support the team providing care to patients returning home. Patients were naturally very worried about the virus. Introducing and respecting strict health protocols, accompanied by plenty of explanations and support, helped alleviate their apprehension. We were therefore able to ensure a continuum of care. In this situation, we are playing our full role of home healthcare provider, allowing patients to continue their treatment in a familiar and reassuring environment.

SÉBASTIEN FRANCESE,

Perfusion - Nutrition - Diabetes Technician, Orkyn (1), France, July 2020

(1) An Air Liquide subsidiary specialized in home healthcare.