2021 SHAREHOLDER’S GUIDE

Committing to sustainability

OUR CONTRIBUTION AND OUR METRICS

A DIVERSIFIED BOARD OF DIRECTORS AND CLOSE RELATIONSHIP WITH SHAREHOLDERS

Being international, independent and gender-balanced with a wealth of different profiles and skills, Air Liquide’s Board of Directors is a key strength for the Group’s long-term performance. Performance which brings value to all our shareholders. The trust and loyalty of our 4700,000 shareholders are key to Air Liquide’s development. For more than a century, the Group has involved them in its growth, building longterm relationships based on transparency and proximity. We commit to maintaining ongoing dialogue with both individual and institutional shareholders through dedicated services, attractive remuneration and increased long-term investment value.

A RESPONSIBLE DIALOGUE WITH OUR BUSINESS STAKEHOLDERS

In a constantly evolving and increasingly competitive environment, integrity, transparency and dialogue are the cornerstones of Air Liquide’s responsibility to customers, patients and suppliers. The Principles of Action defined by the Group govern the actions of all our employees in the management of business. We also go one step further by introducing an massessment of our sustainability development approach in the customer satisfaction surveys. As part of our procurement policy, we are also monitoring the compliance of our suppliers in terms of responsibility.

A POSITIVE IMPACT ON SOCIETIES WHERE WE OPERATE

Air Liquide develops close relationships and dialogue with all its local stakeholders, whether communities, international institutions, NGOs, associations or authorities. In particular, the Air Liquide Foundation acts for the advancement of science, through support to fundamental medical and environmental research. The Foundation also contributes to the development of communities through local initiatives and its work on professional integration in technical fields. In doing so, we help make a positive impact on local communities where we operate.