Shareholder's Guide 2022

Our priority: being even closer to you!

Our priority: being even closer to you!

Dialogue and proximity are the basis of the relationship between Air Liquide and its individual Shareholders.

At Air Liquide, we maintain a long-term relationship of trust and proximity with our Shareholders. This relationship includes special services, attractive remuneration, increased long-term investment value and special opportunities to meet and talk with us.

The purpose of the Shareholder Services Department is to maintain a close and permanent relationship with our Shareholders. Over 40 experts have been mobilized to answer all your questions, help complete procedures, explain the use of our digital tools, and offer personalized support. From your computer, smartphone or tablet, you can access your Shareholder Portal, which offers increasing services and allows direct registered Shareholders to carry out their day-to-day transactions online, 24 hours a day, seven days a week.

Being an Air Liquide Shareholder also means enjoying numerous benefits, such as loyalty bonuses and free shares. Moreover, when you pass on Air Liquide shares to your loved ones, you are sharing much more than shares and stock performance. You are demonstrating your attachment to the Group and transmitting the shareholder culture.

To maintain this close relationship, we are also stepping up our communication efforts through regular emails, a monthly newsletter to inform you about shareholder education, Group news and its strategy, a dedicated Shareholders section on the website that has been revamped to be more intuitive and the participation of Shareholders in meetings of the Shareholders’ Communication Committee (SCC).

This desire for proximity is most clearly demonstrated at the most important manifestation of shareholder dialogue: the Annual General Meeting. Following the 2021 meeting, which was fully remote and available to view live or at a later date on the Group’s website, the 2022 Annual General Meeting will combine the best of face-to-face and digital technology in a show of modernity, transparency and shareholder dialogue. A regional Shareholders’ meeting will follow on May 12 in Lille, France.

Proximity was also the theme of Investir Day’. After a long period of remote meetings, the 2021 event adopted an innovative interactive format: a 100% digital week followed by a discussion with Shareholders at the Paris Stock Exchange, with Benoît Potier in attendance. This also allowed for the organization of conferences and talks by Group experts at our stand, and the opportunity to engage in one-on-one conversations with our Shareholders.

500K
INDIVIDUAL SHAREHOLDERS, INCLUDING
+35,000
IN 2021

90%
OF OUR STOCK ORDERS IN 2021 TOOK PLACE THROUGH THE ONLINE SHAREHOLDER PORTAL

34,000
CALLS WERE RECEIVED AND
83,000
EMAILS WERE ANSWERED IN 2021 BY OVER 40 SHAREHOLDER SERVICES DEPARTMENT EXPERTS